Privacy Policy for PG Powered Generation

Last updated: 18/11/2025

1. Introduction

PG Powered Generation (“we”, “our”, “us”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website www.pgpoweredgeneration.co.uk

By using our Site, you acknowledge and agree to the practices described in this Policy.

2. Information We Collect

We may collect and process the following types of information:

a. Information you provide to us

When you contact us by email, phone, or via our contact forms, we may collect:

• Your name

• Email address

• Telephone number

• Any details you choose to include in your message

b. Information collected automatically

When you visit our Site, we may automatically collect information through cookies and analytics, including:

• IP address

• Browser type and device information

• Pages viewed and time spent on the Site

• Referring and exit pages

• General browsing behaviour

This data is used for analytical and performance purposes only.

3. How We Use Your Information

We use the information we collect to:

• Respond to enquiries and provide customer support

• Maintain, operate, and improve our website

• Monitor website usage and performance

• Ensure the security and functionality of our Site

• Comply with legal and regulatory obligations

We will not use your data for purposes beyond those listed in this Policy without your consent.

4. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and help us analyse how visitors interact with our Site.

Cookies may be used for:

• Website functionality

• Performance monitoring

• Traffic analytics

We may use Google Analytics or similar tools to collect anonymised usage statistics.

You may choose to manage or disable cookies in your browser settings. Please note that disabling cookies may affect site functionality.

For more information about cookies, visit: www.aboutcookies.org

5. Legal Basis for Processing

Under the UK GDPR, we process your personal data under the following legal bases:

• Legitimate interests — responding to enquiries, ensuring website functionality, and improving site performance

• Consent — where cookies or analytics require it

• Legal obligations — maintaining compliant records where necessary

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes outlined in this Policy or to comply with legal requirements.

When data is no longer required, it will be securely deleted or anonymised.

7. Data Sharing and Third Parties

We do not sell, rent, or trade personal data.

We may share information with trusted third-party service providers who help us operate the website—for example, analytics providers or hosting services. These parties are required to handle your data securely and in compliance with applicable laws.

8. Data Security

We take appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

While we strive to use commercially acceptable means to protect your data, no method of internet transmission is entirely secure.

9. Your Rights

Under the UK GDPR, you have several rights regarding your personal data:

• Right of access — request details of personal information we hold about you

• Right to rectification — correct inaccurate or incomplete information

• Right to erasure — request the deletion of your data (“right to be forgotten”)

• Right to restrict processing — limit how we use your data

• Right to object — object to certain types of processing

• Right to withdraw consent — where processing is based on consent

To exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

10. Contact Us

If you have questions about this Privacy Policy, or if you wish to exercise your data protection rights, please contact:

PG Powered Generation
Email: paul@pgsiteservices.co.uk
Phone: 0333 349 4007
Address: Matts Hill Farm, Matts Hill Lane, Rainham, Kent, ME9 7UY

11. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated “Last updated” date.